photocredit: gettyimages
When you visit the McDonald's drive-thru next time, you might be talking to a computer not an actual voice!
The fast-food chain is testing out a voice driven program that is similar to Alexa or Siri to help speed up service. That means the voice you hear when you order might not be an actual real person. McDonald's has been focused on reducing drive-thru time for customers especially with a surge of drive-thru traffic due to the pandemic.
Do you think this is a good idea?